Making a Reservation
Dolphin Swims, Sea Lion Swims, and Dolphin
Education Classes
BOOKING: Our dolphin and
sea lions swims are BY APPOINTMENT ONLY. Reservations
cannot be made on-line. Interested participants must reserve
as swim program by calling our booking office at (305)
451-1993/(866) 860-SWIM (toll-free). All payments must
be made IN FULL when booking your swim. A confirmation/ticket
will be e-mailed, faxed, or mailed to you, in addition
to program details and directions to our facility. If
swims are not reserved in a timely manner, your confirmation/ticket
will be held for you at check-in, and we will offer directions
over the phone.
RESCHEDULING: There is no penalty incurred
when rescheduling a swim to an earlier date or time (subject
to availability). However, rescheduling to a LATER date
or time LESS THAN 48 HOURS prior to your swim will incur
a $10 PER SWIMMER rescheduling fee.
CANCELLATIONS: If a reservation is canceled
no less than 7 DAYS prior to the swim date, all charges
will be refunded EXCEPT FOR A $10 SERVICE CHARGE (off
total amount). If a reservation is canceled less than
7 days, but more than 24 hours prior to the swim, 50%
of all charges will be refunded. PLEASE NOTE: NO REFUNDS
WILL BE ISSUED FOR CANCELATIONS MADE LESS THAN 24 HOURS
PRIOR TO A SWIM PROGRAM OR FOR PARTICIPANTS WHO DO NOT
SHOW UP FOR THEIR SCHEDULED SWIM.
DELAYED ARRIVAL: If you encounter any
transportation or travel delays on your way to Dolphins
Plus, please call us to inform us of the delay. It MAY
be possible to reschedule you to a later day or time to
avoid being a “no-show”. We STRONLY urge to
be early or on time. Our program times are non-negotiable.
In order to ensure the health and well being of our dolphins,
we cannot delay our program – NO EXCEPTIONS!
Having a Special Day, Birthday
or Anniversary?
Let us help you celebrate during your
visit!
Tell us about it when making your reservation, and we
can make your special day even more memorable.
Click
here to review our program pricing schedule
Print
a copy of our Electronic Brochure (.pdf)
Click
here for driving directions to our facility
Reservations
CANNOT be made on-line.
Please call the Dolphins Plus booking office for more
information
about our programs or to make a reservation.
Tel: (305) 451-1993 or Toll Free (866) 860-7946.
Email: info@dolphinsplus.com
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